Buying a Used Car Online instead of a new one can be a smart financial decision, offering significant savings. However, the process of finding, researching, and negotiating for a used car can be daunting. While to make purchasing a Used Car Online simpler and more affordable, some tactics employed by these sellers can lead to unexpected costs and frustrations.
The Federal Trade Commission (FTC) has highlighted issues with online seller Vroom.com, noting that the company violated regulations by failing to provide required Buyers Guides, misrepresenting vehicle inspections, not posting copies of warranties, and neglecting to offer customers the option to cancel and receive a refund when many cars were not delivered on time.
According to the law, dealers are required to display a Buyers Guide on every used car they sell. This guide provides essential information about whether the car comes with a warranty or is sold “as is,” meaning there is no warranty. For online transactions, dealers must also give customers the ability to cancel their purchase and obtain a prompt refund if the vehicle does not ship on time.
To protect yourself when buying a used car online, follow these important steps:
- Obtain a Vehicle History Report: Before making a purchase, get a comprehensive vehicle history report. Start at VehicleHistory.gov to access free information about a vehicle’s title, current odometer reading, and condition. For a fee, you can obtain additional reports detailing accident history, previous repairs, and other critical data.
- Consult an Independent Mechanic: Even if the car has been certified or inspected by the dealer, it is advisable to have an independent mechanic conduct a thorough car inspection. Although you will need to cover the inspection cost, this step can help you avoid acquiring a vehicle with significant mechanical issues.
For further guidance on buying and maintaining a car, visit ftc.gov/usedcars. It is your right to be fully informed about any vehicle you are considering purchasing. If you encounter dishonest practices from a dealer, report them to the FTC at ReportFraud.ftc.gov and notify your state attorney general.
The National Motor Vehicle Title Information System is designed to protect consumers from fraud and unsafe vehicles and to keep stolen vehicles from being resold.
VehicleHistory
If you’re buying a used car, the FTC recommends getting a vehicle history report before you buy. Vehicle history reports can tell you a lot about a used car.
Consumer Advice
Protect your community by reporting fraud, scams, and bad business practices
ReportFraud.ftc.gov
Recent Comments